Why only one thing? From a phone call to delivery men and all in between, everything is top notch. ALWAYS. Never any fake excuses or mistakes. An efficient operation and consistently great. THANK YOU!
N Tak, Rasam (by email 20/07/2021)
Love the way you Operate. Very reliable, plus you are very considerate to your customers, bins are put back in the same place, plus if I have a problem with my payments it’s sorted straight away. So you are the most reliable company.
L Clarke (by email 03/09/2021)
It’s a great service. And when I’ve had extra cardboard packaging the lads on the truck have always taken it for me. They put the bins back at the garden wall and not left all over the road like other companies. And a skip hire service now too. Brilliant.
E Higgins (by email 06/09/2021)
Excellent customer service. Was a few hours late leaving out my bins and l rang the company and they took them no problem. Reasonable rates. Just they oblige, where some other bin companies wouldn’t. They also do an easy payments plan. I’m happy with City Bin!
L Burke (by email 08/09/2021)
Never have a problem with my bin collection. Also ordered a skip with you guys last week and it was quick, easy and prompt. My sister will be signing up with you as a new customer. Keep up the good work.
F McLoughlin (online survey 17/07/2020)
Very efficient. Good price. Never had a problem since we started our account with City Bin Co. recommended you to our son when he bought his house.
A Hickey (online survey 17/07/2020)
I would just like to sent a note of thanks to the collection team who complete the Finnstown collections on Tuesday morning. The professionalism and friendliness of the team is second to none. Our little 1 year old is delighted every Tuesday to see the lads as they wave and beep at him through the window.
Please pass on our gratitude!
H Smyth (online survey 17/07/2020)
There is always someone at the end of the phone. On the odd time a collection is missed ( for any reason) they always do it the same day, or the next day, at the latest. Thank you.
B Mulhaire (online survey 13/07/2020)
You always take my extra green waste I put out in clear bags. Thank you for that. And your customer service staff are so friendly and helpful.
S Dunne (online survey 13/07/2020)
Anytime I needed to contact you there was a human on the phone that answered any queries there and then. That’s something companies have forgotten – the human touch
C Meade (online survey 13/07/2020)
Thank you for your prompt collection. Your driver [Paul O’Gorman] was friendly and helpful. Good service and will be recommending to others.
J Moylan (by email 13/07/2020)
The staff are fantastic and very helpful. This stems from an encounter I had with the bin collector.I forgot to put my bin out, I heard the truck downstairs. I got up and went to my balcony and I called the guy from afar, he asked which is mine and pulled it out for me. That meant a lot to me because he doesn’t have to.
Pity I didn’t get the guys name, he is a gentleman.
A Yisa (online survey 10/07/2020)
I appreciate the way that the operatives leave the road neat and all of the bins put back against the walls. The bins are never in the way of people who are in a wheelchair or who may be visually impaired.
J McDonough (online survey 10/07/2020)
No hassles. Having to keep an acc. & topped up all the time while these companies make lots from the interest on the monies sitting in their acc’s. Also small detail’s, bins put back exactly where they were picked up. V. Tidy 🙂
L Ryan (online survey 10/07/2020)
Our bins are put out each Wednesday night and are lifted each Thursday morning without fail. This is precisely the service we require and you have provided this to us for a number of years in an efficient manner so I can’t think of any improvements to what we currently enjoy. Keep up the good work and thank you for this very important service.
L & M Hayden (online survey 09/07/2020)
I love how tidy your bin men are, my neighbour is not with you and I am forever having to move her bins from in front of my driveway and it does my head in. Your lads are always very courteous and prompt. And you are competitively priced.
M Perry (online survey 09/07/2020)
I really feel the need to contact you and thank you all for doing such a great job, but I sincerely wish to thank the very kind men [Anthony Diviney, Steven Brennan & Charles McGowan] that arrived at my house last Thursday morning on the 2nd July. These VERY kind men noticed that I had forgotten to leave out my bins the night before. When I woke to the sound of the bins being emptied outside I raced down the stairs to find that they had taken it upon themselves to bring out not just the bin they were collecting but both my green and brown bins which are visible at the side of my house. I do not know their names, but the driver had a beard. This really means a lot to me as my recycling bin is ALWAYS full. Sometimes it’s the little things and acts of kindness that mean the most!.
S McBride (by email 09/07/2020)
Very pleasant staff. All waved to and beeped at a little boy outside my house on Monday. He was so excited. Little gestures make the biggest impact.
P Eagney (online survey 08/07/2020)