We started in 1997 with one truck, two customers and four bins. And an idea. That a company could be driven by great customer service…

Fast forward twenty years and that core purpose of delivering excellent customer experiences is still central to The City Bin Co.

Back in 1997, nobody cared much about their waste. They put the waste in a bin, put the bin out for collection and didn’t worry about what happened next. They didn’t have particularly high expectations about the service either.

So, we started The City Bin Co. with one big service idea, two customers, one second-hand truck and a shoestring budget. Our simple promise? A better level of service.

Today, we service tens of thousands of businesses and homes from Galway to Dublin and have earned notable awards along the way. The City Bin Co. was the first and only company in the waste management industry to be placed on the ‘Index of Excellence’ by Excellence Ireland. The practice and pursuit of excellence is part of our company culture. We have been a Deloitte Best Managed Companies (Ireland) four years in a row as well as representing Ireland twice in the European Business Awards in the area of Customer Focus.

The City Bin Co. has a Job Done! brand promise for all its customers. It reads “we will do the job right, each and every time. You will never have to listen to excuses or sad stories…”. So, if you need to hire a skip or simply want your waste collected by a highly professional and reliable team, The City Bin Co. is dedicated to delivering just that. You can check out what some customers have to say about our service here.