Working hard for you…

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We’d like to provide some information, reassurance, and instructions regarding your waste collections during this new Level 5 lockdown.

The waste collection continues to be an essential public service and our frontline crews remain out each day. They are working very hard, amid extremely challenging conditions and increased volumes, to ensure this service continues for you.

So, we’d like to reassure all our customers that it’s business as usual for…

✅   Household Collections
Commercial Collections
✅   Skip Delivery & Collection
✅   Junk Collection (Galway)
✅   Recycling Centre (Galway)

We’ve taken all of the appropriate safety precautions at our end. However, there are a few specific areas where we need your help to reduce the potential for cross-contamination.

HSE guidelines on handling your waste at this time:

  • Please put your bin(s) out the evening before your collection day
  • Handles and lids of bins should be wiped down before and after collection
  • Tissues, wipes, masks, gloves, etc. should be placed in the general waste (grey) bin

In the event you have a confirmed or suspected COVID-19 case at your home:

  1. Double bag all waste and tie bags securely
  2. Put aside for 72 hours
  3. After that, the bags should be placed in the general waste (grey) bin only


We may also need to stagger our crew start times, so you may see us arrive at a different time of the day than normal. However, if for any reason we cannot complete a collection our customer centre team (now all working from home) will let you know.

We hope you and your family stay safe and healthy.