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What happens when the truck comes to empty my Household Bin?

  • Our crews will only empty bins that are presented on the kerbside for collection at the designated time.
  • They will look inside your bins before emptying them to make sure that the bins are not contaminated with items that are not permitted.
  • If the bins are contaminated with any prohibited items, they cannot be emptied. If your bin has not been emptied due to contamination, please contact us on 1800 24 89 24.