Home > Can I cancel my contract with The City Bin Co. at any time?

Can I cancel my contract with The City Bin Co. at any time?

We would hate to see you go, but you can cancel the service by giving at least 14 days written notice either by email to cancel@citybin.com or by letter to The City Bin Co, Oranmore Business Park, Oranmore, Galway. Our cancellation terms are below…

  1. From the Commencement Date, the customer has the right to cancel this Contract within 14 days written notice (the “Initial Period”) without any reason given and upon such cancellation they will be entitled to a full refund of all sums paid to the Company. less the cost of delivery of the bins. All notices to the Company in this regard should be sent either by email to home@citybin.com or by signed letter to The City Bin Co, Oranmore Business Park, Oranmore, Galway.
  2. After the Initial Period has elapsed and other than in the circumstances set out in clause (f) below this Contract may be terminated at any time without any reason given by you or the Company by giving at least 14 days written notice. All notices to the Company in this regard should be sent either by email to home@citybin.com or by signed letter to The City Bin Co, Oranmore Business Park, Oranmore, Galway.
  3. The termination date of the Contract must coincide with the last date of a billing period. For example, if you are billed on a monthly basis, your 14 days’ notice must, at a minimum, coincide with the last day of the month in which you intend to terminate the Contract.
  4. If a credit applies to a Customer’s account on termination or cancellation of the Services the Customer will receive a refund for the prepaid period less any Cancellation Fee that may be applied.
  5. If you cancel or do not renew your service with The City Bin Co. there will be a cancellation fee of €15 per bin charged against your account. This amount will be deducted from any refund balance due to you.
  6. Where a Customer has obtained a discounted Price that is subject to the Customer agreeing to a minimum Term of Contract and the Customer subsequently cancels or terminates the Contract, prior to the expiry of the minimum Term, The City Bin Co. reserves the right to charge the Customer the remaining balance of the Price due to The City Bin Co. for the remainder of the Term.
  7. In any situation where you have been given notification of the Company’s intention to alter the terms contained in this Contract or otherwise make any material changes to the Service, you are entitled to immediately terminate the Contract by giving written notice either by email to home@citybin.com or by signed letter to The City Bin Co, Oranmore Business Park, Oranmore, Galway.