Privacy Policy

This privacy policy and statement (“Privacy Policy”) describes the information The City Bin Co. (the “Company”) will collect from time to time in order to accommodate the provision of our services to you, related information requests and our intended use of that information.

The Company respects your right to privacy and will not collect any personal information about you without your consent.

By viewing or using this website you accept and agree to all of the provisions of this Privacy Policy.


Data Collection

For the purpose of ensuring the smooth operation of the Company’s waste collection service (the “Service”), the processing of your payments for that Service as well as any queries and/or other information requests you may have, we will require and collect from you such personal data as your name, address, telephone number, e-mail address and other contact and billing information.


Purpose

The personal data you provide to us will be used for the following general purposes:

(a)  to provide the Service or otherwise carry out payment requests to your bank which you have authorised when requesting the Service;

(b)  to contact you in connection with your account;

(c)  to respond to any queries or information requests you submit to us; and

(d)  to respond to any complaints or other communications you submit to us.

 

Disclosure

We may share your personal information with any member of our group, which means any subsidiaries, any holding company and its subsidiaries, as defined in the Companies Act 2014.

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or in order to enforce or apply our terms and conditions of the Service and other agreements; or to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We may also share aggregated, non-personally identifiable information and de-identified data with our partners or others.

 

Transfers Abroad

We may transfer and maintain your data on servers located outside of the European Economic Area (EEA) but only in or to such countries outside of the EEA which have been approved by the European Union as providing adequate levels of data protection.


Security

We will take commercially reasonable efforts to ensure that your data is held on secure servers and that it has appropriate security measures in place to prevent unauthorised access to, or unauthorised alteration, disclosure or destruction of, your data and against their accidental loss or destruction.  Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed as entirely secure.

We make no representations or warranties as to the security of any information transmitted to or by us over the Internet.


Access, Update or Delete Your Data

If you wish to access, update or delete the personal data we hold on file about you, please contact us by e-mail at home@citybin.com This email address is being protected from spambots. You need JavaScript enabled to view it. A request to access or obtain details or copies of such personal data may be subject to a prescribed fee.

If your account is closed or becomes inactive or suspended, we may maintain certain information for record-keeping and analysis purposes. While we may retain information for these purposes, we may, at our sole discretion, delete it for any reason at any time and are under no obligation to maintain it.

 

Cookies

This website uses cookies, [web beacons] and similar technologies. These allow us to better understand the usage and traffic pattern of visitors and use on our website and to enable certain functionality in our Service.

For more information about our use of cookies and how you can manage or disable them, please see our Cookie Policy.


Third Party Material

We accept no liability howsoever arising for the content, accuracy or reliability of any third party materials or websites, or any part thereof, which may be referenced from time to time by link or other means at this website or for the data collection and use practices or security measures exercised by such third parties.

 

Assignment

We may assign or transfer information (including your personal data) to a third party in the event of a sale, merger, insolvency, termination of business operations, or transfer of all or substantially all of the assets and/or liabilities of the Company. In each case, such third party shall be obliged to undertake to use your personal data in accordance with the terms of this Privacy Policy or on such other terms as may be separately agreed between you and that third party. All commercially reasonable efforts will be made to notify you in the event of such a transfer and provide you with an opportunity to opt-out.


Changes to this Privacy Policy

Any changes made to this Privacy Policy from time to time will be published at this website.

In the event any change to this Privacy Policy results in your personal data being used in a way which is substantially different from that disclosed to you at the time it was collected, we will use commercially reasonable efforts to notify you to determine whether or not we may use your personal data in this new way.


Contact Us

Any questions or complaints relating to this Privacy Policy should be directed to:

The City Bin Co., Oranmore Business Park, Oranmore, Galway

Tel: +353 91 787800

Email: home@citybin.com