Press Release

MEDIA RELEASE:

Dublin 24 February 2014

Dublin presence to grow by 15pc

The City Bin Co has launched its expansion across Dublin, with plans to roll out collection services in Rathfarnham, Phibsboro and Cabra from 3 March.

The new routes represent 15pc growth in The City Bin Co's presence in the capital, according to the company's managing director Niall Killilea.

Having entered the market in December 2012, the company now serves over 30,000 customers and has doubled its staff numbers to 110 since then.

It announced a €1.5m investment in six new state-of-the-art vehicles for its fleet operating in Dublin before Christmas.

Dublin Bin Collection

Dublin 11 November 2012

€15 million investment leads to 35 new jobs for The City Bin Co.

Ireland chosen as European hub for global waste company

Award-winning waste collection operators, The City Bin Co., has announced the creation of 35 new jobs following major investment from averda the largest private environmental solutions provider in the Middle East, Gulf Cooperation Council and North Africa.

The €15 million partnership with The City Bin Co. is averda’s first entry into Europe and will result in the roll out of a major European expansion over the coming years with Ireland as the company’s European headquarters. The large-scale deal will see averda take a majority shareholding in The City Bin Co. as well as other operational investments.

Recruitment for the 35 new positions will commence immediately, with The City Bin Co. seeking to fill a range of positions in Dublin and Galway over the coming months. These will include service delivery staff, specialist IT roles and customer service positions.

Gene Browne, CEO of The City Bin Co. said, “We are delighted to announce our partnership with averda and the creation of 35 jobs – representing a 50% increase in our workforce. The City Bin Co. has ambitious growth plans for the future and prides itself on its customer centric business model. The averda deal is a welcome signal of international confidence in our model and an excellent opportunity to drive international best practice in the European waste sector. ”

Welcoming the announcement, Minister for the Environment, Community and Local Government, Phil Hogan said, “In launching the Government's new waste policy last July, I was ensuring that the industry could make investment decisions with policy certainty. Therefore, in that context, it is very encouraging to see a home grown company attracting international investment to Ireland. The City Bin Co. is fast becoming a market leader for customer service in its sector and the creation of 35 jobs is great news for Dublin and Galway.”

Malek Sukkar, CEO of averda added ‘averda are thrilled to welcome The City Bin Co. into the group. The City Bin Co. has an excellent reputation across the global industry and the team there has consistently demonstrated their abilities. We look forward to rolling their business model out in Ireland and elsewhere’.

For further information please contact:

Marketing Department

Tel. 091 787800 /  marketing@citybin.com

The City Bin Co.

Oranmore Business Park

Oranmore, Co. Galway

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Dublin 14 September 2012

The City Bin Co. Celebrate 5 Years in Dublin!

This week The City Bin Co. celebrated its fifth year providing excellent customer service to the residents of South Dublin by rewarding its first ever Dublin customer with five years’ worth of free waste collection.

Louise Purcell was pleasantly surprised when Niall Killilea, Managing Director of The City Bin Co., called to her home with flowers, a specially designed cake, champagne and free waste collection for the next five years.

“We are delighted to celebrate this special occasion with our first customer. Thanks to Louise and many other loyal customers we are an established player in the Dublin waste collection market and known for doing the basic things right and outstanding customer service” said Mr. Killilea.

Louise added, “The visit from The City Bin Co.’s Managing Director with the gifts and five years free collection was a huge surprise and amazing treat. The City Bin Co. is always very helpful and prompt. The guys that come around to collect the bins always put them back in the right place. They are so well dressed in their bright red uniform and the trucks are so clean. Overall, I have to say my experience has been excellent.”

On Sunday 18th August this year Louise McBride of the Sunday Independent totted up the charges of the main bin collectors around the country and reported that The City Bin Co. offered the best value in South Dublin.

Founded in 1997 and working with a philosophy that encourages all staff to WOW their customers it’s no surprise that The City Bin Co. has won the Deloitte Best Managed Companies (Ireland) Award in 2009, 2010, 2011 & the Gold Standard Award in 2012.

Celebrating the first customer in South Dublin Managing Director Niall Killilea and Luise & Julian Purcell

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Galway 18-04-2012

Gene Browne, CEO of The City Bin Co. was invited by the Business Motivation Group to share his expertise and The City Bin Co. philosophy at the launch of the Galway Chapter on Tuesday the 17th of April. Gene has led the company in winning the Deloitte Best Managed Companies (Ireland) Award in 2009, 2010, 2011 & the Gold Standard Award in 2012. Gene spoke to local business representatives and entrepreneurs from the west of Ireland about providing excellent customer service. The title of Gene’s talk was ‘How Effectively Are You Retaining Your Customers?’ He explained the extraordinary systems and culture at the City Bin Co., how they are measured and how these can be applied to all business models.

The meeting room was packed to capacity with an attentive audience who heard about the company’s successes and awards in the area of Customer Service. Ray Walshe, President of the Business Motivation Group said that he found Gene’s talk refreshing and helpful and the feedback from fellow members was very positive.

Gene spoke about applying innovative techniques and systems to maintain customer retention and measure churn. He also shared his thoughts on how new media and technology is shaping the future for both businesses and customers and how to be equipped to adapt to the changes

The event was an engaging hour with simple and effective take-homes for the local business community. Gene left the attendees enthused and energised about their own businesses. Gene spoke passionately about delivering excellent customer experiences and demonstrated how The City Bin Co. connects with the customers with a unique professional ‘Job Done!’ approach.

 

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Galway, 3 March 2012

 

The City Bin Co. Scoops Two National Business Awards

 

Galway headquartered waste management firm, The City Bin Co., has scooped two national awards from one of the world's top business consultancies. Having just won the Deloitte 'Best Managed Companies' accolade for the fourth year in a row, the company has capped it with the Deloitte 'Gold Standard' Award for 2012.

 

Speaking at a gala ceremony in Dublin last night, Friday 2 March, The City Bin Co. CEO, Gene Browne, said: “A world class team takes great ideas to great results. I’m privileged to lead and be part of such a team at The City Bin Co. Most businesses today have access to the same products, technology, services etc. The real difference is in how they manage these resources."

Established in 1997, The City Bin Co. has operations in Galway, Dublin and other counties. The company's focus on customer service is the cornerstone of its success. As well as the Deloitte 'Best Managed Companies' and 'Gold Standard' Awards, the firm has a further 15 accolades and accreditations.

The Deloitte 'Best Managed Companies' awards recognise indigenous Irish businesses that surpass their peers in performance. Companies must compete in a rigorous, independent evaluation of their management capabilities and practices. The bar is high and only the most capable companies can win.

 

Commenting on the winners of the Gold Standard Award,  Dan O’Donovan, Partner, Deloitte and Best Managed Companies coach commented: “Congratulations to The City Bin Co. on this gold standard accolade. To be recognised as a Best Managed Company for four years in a row is a fantastic achievement. We were extremely impressed with the commitment to progress and growth that was shown by the management team and are delighted to celebrate their success with them!”

In these difficult times this award for The City Bin Co. is testimony that team effort, passion and “doing the job right each and every time”, which is  the company’s brand promise, won’t go unnoticed.

 

For further information please contact:

Tel. 091 787800 /  info@citybin.com

The City Bin Co.

Oranmore Business Park

Oranmore, Co. Galway

Gene Browne, CEO, The City Bin Co.